Small Group Training (2–6 Athletes)

Cancellation Policy

Group Session Booking Policy Black Ops Hitting and Player Development LLC 1. Group Size Requirements To maintain the competitive environment and high-repetition nature of our group training, we adhere to the following capacity limits: Minimum: 2 Athletes Maximum: 6 Athletes Initial Registration: Group sessions must be booked and paid for by two (2) or more athletes at the time of purchase. We do not currently "match" individual athletes into groups; the group must be formed at the point of registration. 2. Cancellation Policy We require a minimum of 24 hours' notice for any group session cancellation. If the cancellation occurs within the 24-hour window, the session credit will be forfeited for all athletes in the group. If one member of a group cancels but others still attend, the session proceeds as scheduled; however, the cancelling athlete's credit cannot be refunded or applied to a future date. 3. Rebooking & Rescheduling We understand that schedules change. To move a group session to a different time or date: 12 Hours' Notice: You must request a rebooking at least 12 hours before the scheduled start time. Requests made with less than 12 hours' notice will be treated as a "Late Cancellation" (see Section 2). Rebooking is subject to coach availability and facility space. 4. Under-Minimum Attendance If a group session falls below the 2-athlete minimum due to a late cancellation or no-show by other members: Black Ops reserves the right to either proceed with the remaining athlete as a shortened private session or reschedule the session for a later date when the minimum can be met. 5. Arrival & Punctuality Group sessions start and end exactly on time. Athletes should arrive 10–15 minutes early to warm up so the group can begin hitting immediately at the scheduled start time. Time lost due to late arrivals will not be made up.